Technical Help |
Login ID and Password
Having Trouble Logging In?
Security
Cookies
Privacy
Terms and Conditions of Use
Browser Support
Site Navigation
Screen Resolution
Printing
Adobe Acrobat (pdfs)
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Login ID and Password
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Each participant is assigned a distinct login ID and password, which should be kept strictly confidential.
If that confidentiality has been compromised, or if you forget either your login ID or password, please email us
immediately for a replacement. After three unsuccessful login attempts, your account will be locked and you will
need to email us for a new password and to reactivate your account.
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Having Trouble Logging In?
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If you are having trouble logging in to BenefitManager.net,
you may need to
add the URL to your trusted site list.
Taking this step will allow you to access your account
online without compromising the strength of your Internet security settings.
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Security
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We strive to maintain the security of all personal information on BenefitManager.net.
In addition to requiring login IDs and passwords to protect privacy, BenefitManager.net secures and authenticates
communications with your computer and browser through Secure Sockets Layer (SSL) technology from Verisign,
the leading provider of SSL. To view the security certificate, click the Verisign logo on the login page.
If your browser is set to block pop-ups, you may see a “pop-ups blocked” message. Right click the message to be able to
allow pop-ups from the site temporarily or permanently. The page will then re-load and you will have to click
the Verisign logo again to view the certificate.
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"Cookies"
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This site uses "cookies" to store session information and to help us identify you and maintain the
security of your information. Your browser will need to be configured to accept cookies to view and use
the site properly.
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Privacy
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We value your privacy and take significant precautions to ensure that your personal information
is available only to you and select individuals who need access to administer and manage your plan.
When you log in to BenefitManager.net, we collect a limited amount of your information in order to
verify that the site is working properly and to manage site traffic. We do not share or sell this
information with anyone who is not directly connected with the administration and management of the
benefit plan or of BenefitManager.net.
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Terms and Conditions of Using the Site
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Use of this site is restricted to client subscribers and their plan participants and subject to specific terms
and conditions. By accessing the site, you acknowledge and accept these terms and conditions.
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Browser Support
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This site is designed to be viewed using Microsoft’s Internet Explorer (version 5 or higher) or Netscape’s
Communicator (version 4.7 or higher). Older versions of these browsers, or current versions of other browsers,
may not be supported.
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Site Navigation
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Navigational menus at the top of each page reflect the organization of the site and contain hyperlinks.
Hyperlinks in the body of pages appear in blue underlined text.
Clicking on a hyperlink in any menu or in the body of a page will bring you to that section or subsection.
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Screen Resolution
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This site is best viewed using a screen resolution of 800x600 or higher. Smaller screen
resolutions may result in having to scroll to the right to view an entire page.
At this screen resolution, printable portions easily fit on a n 8 1/2” x 11” page.
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Printing
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For better printing results on most pages of this site, it is recommended that the print settings be modified to
landscape.
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Adobe Acrobat (pdfs)
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Several documents on this site are viewable only with Adobe Acrobat Reader,
a free program that allows documents to be viewed and printed, while preserving the
formatting of the original document. If you don’t already have this program, you may
download a free copy from
www.adobe.com/products/acrobat/readstep.html.
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